Technical Support Specialist

Diploma
Main Campus

As the use of computers grows, so does the need for qualified individuals to install and upgrade computer systems and to troubleshoot hardware and operating system problems. Students will be trained to install, repair, and troubleshoot computer hardware components and systems. Students will be able to act as liaison for user concerns and needs and to act as representatives for information Technology (IT) departments.

Skills that will prove to be important in this program are knowledge of computer hardware and operating system, components, and interoperability. Students will also develop critical problem solving skills and techniques, both written and verbal communication skills that, in turn, enable them as professionals to meet user needs more effectively.

Graduates will be qualified to fill jobs such as Technical Support, Customer Service Technician, Help Desk Analyst, Computer Support Specialist, Field Support Technician, and PC Technician. Students enrolled in this program during the day should be aware that they will be required to attend evening classes for concentration requirements to complete the diploma.

Core Requirements
Introduction to Computers
Assembling Comupter Hardware
Introduction to Networking
Beginning Keyboarding
Systems Management
Advanced Computer Hardware Assembly
Advanced Operating Systems
Windows Professionals
Windows Server
English Fundamentals
Introduction to Psychology
Related Course Requirements

Total Credits 30

Get ahead of the competition with a Technical Support Specialist diploma from Lansdale School of Business. Contact us today!

"LSB is like a family. I always feel comfortable here. Everyone here gets along with everyone else – no matter their status in life or where they came from – every student wants their fellow student to succeed. I came to LSB from Montgomery County Community College and it is night and day – LSB is far more personal and caring in their approach and their determination to see you through to graduation."

Kevin Curcio
Student; Technical Support Specialist Diploma

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Program Details

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North Wales Campus: 290 Wissahickon Avenue, North Wales, PA 19454
Phoenixville Campus: 400 Franklin Avenue, Suite 102, Phoenixville, PA 19460

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